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1. CAPITAL ONE AUTO REFINANCE CUSTOMER SERVICE UPDATE
2. CAPITAL ONE AUTO REFINANCE CUSTOMER SERVICE VERIFICATION

CAPITAL ONE AUTO REFINANCE CUSTOMER SERVICE VERIFICATION

Capital One may require additional verification to prove that any information provided in your pre-qualification request, including pre-filled information, is accurate.Ĭapital One Auto Finance only refinances cars, light trucks, minivans and SUVs that will be used for personal use. You should independently verify the accuracy of any pre-filled information. Capital One does not guarantee that any pre-filled information is current, complete or accurate. If you are currently a Capital One customer, you may have the option to pre-fill certain fields of your pre-qualification request using information you have previously provided to Capital One, including, but not limited to, name, address and contact information. If your offer expires before you are ready to refinance, please submit another pre-qualification request to check your eligibility for a new offer. After pre-qualification, you will have at least 15 days from when you submit your credit application to provide any required information or documents and to sign your contract. You may use your pre-qualification on the expiration date, but not on any day thereafter. Your pre-qualification expires 30 days from the date your pre-qualification request is received. Your monthly payment and amount financed may vary depending on when your loan is finalized, your first payment due date and what we find when verifying your information. Pre-qualification does not guarantee that you will receive financing or any particular financing terms, which are subject to change based on our evaluation of your credit application and any required documents. We must be able to verify each applicant’s identity as required by law and to obtain each applicant’s credit report.Īpplicants must not have an open bankruptcy at the time of refinance pre-qualification and credit application, a bankruptcy discharged after opening the loan sought to be refinanced, and must not have had a dismissed bankruptcy after or within the 5 years prior to opening the loan sought to be refinanced. There is a minimum monthly income requirement of $1,500, and your income must be sufficiently greater than your monthly debt obligations and living expenses. You must not have 3 or more open Capital One Auto Finance accounts or an aggregate limit over $100,000 with Capital One. There must be no material changes to your credit in the last 90 days, including, but not limited to, becoming delinquent on any debt, filing for bankruptcy or foreclosing on a mortgage obligation. Applicants must be in good standing (not over limit, past due or charged off) on any existing Capital One account, and on any mortgage and auto loan (including the auto loan you wish to refinance).

box addresses are not eligible for refinancing (except for Army/Fleet P.O. Applicants must have a valid physical street address within the contiguous United States (addresses in Alaska, Hawaii, Puerto Rico, etc. To pre-qualify for refinancing, all applicants must be at least 18 years of age and must not be deceased or imprisoned. Visit our FAQs to learn more about Capital One Auto Refinance.

CAPITAL ONE AUTO REFINANCE CUSTOMER SERVICE UPDATE

We’ll pay off your current lender, update your title documents (you may need to mail your title to us, depending on your state) and let you know if we need anything else. Sign your contract and confirm your current lender information. This will result in a hard inquiry on your credit report and will impact your credit score. If you like an offer, move forward with a credit application.